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Website Design Questionnaire

Use this questionnaire as a thought starter, it will encourage you to think carefully about what you want to achieve with your website and it will provide a focus for the subsequent development.

  • What is the primary purpose of the site?
  • What other secondary purposes have been identified?
  • What types of people will visit your site?
  • What information will they be looking?
  • How is this information going to be provided?
  • How many pages/products do you think you will require?
  • Do you know of any competitors websites?
  • How do you want to be different from these sites?
  • Are there any websites that you particularly like or dislike the look and feel of?
  • Have you got any existing documentation that you want included and if so is it available in electronic format?
  • When people visit your website what actions do you want them to take?
    • Purchase a product or service
    • Visit your premises
    • Contact you via email/fax/phone
    • Request more information
    • Send information to you about themselves
    • Comment on your product/services
  • What is your existing market and will it remain the same?
    • Local - within 20 miles
    • Regional - within 100 miles
    • National
    • Europe
    • Global
  • In what way do you differ from your competitors
    • Product
    • Expertise
    • Years in business
    • Location
    • Customer service
    • Cost
  • Where do your customers usually obtain information about yourself?
    • Trade press
    • Newspapers National/Local
    • Word of mouth/recommendations
    • Radio/TV
    • Internet
 
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